Carbon2Nature considers the privacy of individuals to be important, both visitors to our website (hereinafter, “website”) and any other person who provides us with information through it or makes use of the services offered as a USER (hereinafter, “USER” or “USERS”)
Carbon2Nature undertakes to process your data in accordance with the applicable personal data protection regulations in force at all times. Specifically, Carbon2Nature will comply with the provisions of the General Data Protection Regulation (“GDPR“) and the Organic Law on Data Protection and Guarantee of Digital Rights (“LOPDGDD“) and any other applicable regulations in force at any given time.
Carbon2Nature informs of its Privacy Policy, in order to inform USERS about the processing of their data, as well as the fundamental principles on personal data protection that it applies. However, certain services may contain particular terms of use with provisions regarding the protection of personal data, which prevail over this Privacy Policy.
The USER should carefully read this Privacy Policy in order to be informed about the rules and practices we have developed to protect personal data and to better understand our relationships with third parties who may have access to such data.
In any case, the USER is solely responsible for the information provided on the website and if in the future Carbon2Nature wishes to use it for purposes other than those referred to, it will inform them of these new purposes and request their consent, if necessary.
By using our website, you acknowledge that you have read and agree to this Privacy Policy and our Legal Notice.
1. Who is the data controller?
Contact details of the Data Controller:
CARBON2NATURE S.A. (hereinafter, “Carbon2Nature”) has its registered office in Bilbao (Bizkaia), Plaza Euskadi number 5, registered in the Mercantile Registry of Bizkaia, with NIF number A72467590.
2. How do we collect personal data from the USER?
Carbon2Nature may have the data you provide through the different email accounts that Carbon2Nature makes available to you on the website for contact.
This data is processed when you interact with Carbon2Nature by requesting information related to Carbon2Nature’s website and activity, as described in this Privacy Policy.
We ask that you always provide accurate information, as we must have your current information.
3. What personal data do we process about the USER?
Carbon2Nature may process the following personal data:
- Identification data: name, surname and email address.
- Data contained in the query or request: any information shared by the User.
4. How do we process the USER’s personal data?
Carbon2Nature informs USERS that the personal data they provide and collect will be processed in order to:
- Allow browsing on the Web and keep the activity secure.
- Respond to queries or requests for information that may be made by USERS.
Perform a statistical analysis of the website
5. What is the legal basis for the processing of the USER’s personal data?
- Carbon2Nature processes your data based on its legitimate interest in guaranteeing access to the Website and maintaining its security in the event of possible incidents and breaches
- Carbon2Nature processes your personal data based on Carbon2Nature’s legitimate interest in attending to and responding to the queries and requests made by the USER.
- Carbon2Nature processes your personal data based on the legitimate interest in improving the quality of the Websites and offering a better service to users.
6. Who can access the USER’s personal data?
Depending on the purposes for which the personal information is collected, such information may be accessed by the following persons or entities:
- Carbon2Nature’s authorized personnel subject to applicable data protection laws;
- Official bodies or third parties in accordance with applicable law; and
- External service providers, with whom we have entered into the legally required contracts under which they guarantee compliance with their obligations as data processors.
7. How do we protect the USER’s personal data?
We have implemented the necessary technical measures in order to protect your data and information from accidental loss, unauthorized access, use and disclosure. However, despite the diligent implementation of such measures, the USER should be aware that the security measures are not impregnable. Carbon2Nature is not responsible for the actions of third parties who, in violation of these measures, access the aforementioned data and information.
8. How long do we keep the USER’s personal data?
Carbon2Nature processes your personal data for the period necessary to respond to the queries received.
9. What are the rights of USERS?
USERS may exercise the following rights free of charge and at any time:
- Right of access.
- Right to rectification.
- Right to erasure (right to be forgotten).
- Right to restriction of processing.
- Right to object.
- Right to portability.
- The right not to be subject to decisions based solely on the automated processing of your personal data, including profiling. Carbon2Nature informs you that it does not carry out automated decision-making processes, including profiling, unless you have explicitly authorised us to do so. In that case, we would inform you about the rationale used in the decision, as well as about the meaning and expected consequences of such processing for you.
To exercise their rights, USERS must send a written communication to the registered office of Carbon2Nature or to the following email address: info@carbon2nature.earth. [NAN1]
We also inform you that Carbon2Nature has appointed a Data Protection Officer, who you can contact in relation to any question related to this Privacy Policy through the mailbox: dpo@iberdrola.com.
In the event that you have not obtained satisfaction in the exercise of your rights, you can file a complaint with the Spanish Data Protection Agency in www.aepd.es or with any other competent supervisory authority.
10. Child Use Policy
This website is not designed for or directed to children under the age of sixteen (16) without parental or legal guardian authorization. In this regard, we do not knowingly collect information from such individuals. In any case, if parents or legal guardians consider that their children have provided personal data to Carbon2Nature, without their consent, please contact us by writing to the address of the Data Controller.
11. Modifications and Completeness of Our Privacy Policy
Carbon2Nature only processes your personal data in accordance with the Privacy Policy in force at the time we collect your personal data. Carbon2Nature reserves the right to modify this Privacy Policy at any time by posting such modifications on our website, so we encourage you to visit it each time you access the Privacy Policy. If at any time it is decided to use the personal data in a way that is different from what was declared at the time of collection, we will inform you in due course.
In the event that any clause of this Privacy Policy is annulled or considered null and void, the rest of the conditions will not be affected, fully preserving their validity and validity, in accordance with the current regulations applicable at any given time.